Privacy policy
We are pleased about your interest in our website.
The protection of your privacy is very important to us.
Below, we provide you with detailed information about how we handle your data.
Storage of access data in server log files
You can visit our websites without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of access, the amount of data transferred and the requesting provider. This data is evaluated exclusively to ensure trouble-free operation of the website and to improve our services, and does not allow us to draw any conclusions about your identity.
Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us as part of your order, when contacting us, for example via contact form or email, or when opening a customer account. The data collected can be seen from the respective input forms. We use the data you provide to process contracts and handle your enquiries. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the retention periods required under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you below. You may delete your customer account at any time, either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.
Disclosure of data for contract fulfilment
For the fulfilment of the contract, we pass on your data to the shipping company commissioned with delivery, insofar as this is necessary for the delivery of ordered goods. To process payments, we pass on the payment data required for this purpose to the credit institution commissioned with the payment and, where applicable, to payment service providers commissioned by us or to the payment service selected by you during the ordering process.
Use of data for email advertising without newsletter registration and your right to object
If we have received your email address in connection with the sale of goods or services and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range by email, similar to those already purchased. You may object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.
Data processor
Kaiserweb GesnbR
Kirchbichl 34, A-6352 Ellmau
Tel.: +43 676 84 29 73 200 | Email: office@kaiserweb.at
Use of data for postal advertising and your right to object
In addition, we reserve the right to store your first and last name, your postal address and, insofar as we have received this additional information from you as part of the contractual relationship, your title, academic degree, year of birth and your professional, industry or business designation in summarised lists and to use them for our own advertising purposes, for example to send you interesting offers and information about our products by post. You may object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
Use of cookies
We use so-called cookies for data collection and storage. Cookies are small data packets that your browser stores on your device at our request. They do not cause any damage. They contain no viruses and do not allow us to spy on you. Two types of cookies are used. Temporary cookies are automatically deleted when you close your browser, these are session cookies. Permanent cookies, on the other hand, make it possible for you to be recognised when you revisit the website after leaving it. With the help of cookies, we are able to track your usage behaviour for the purposes mentioned above and to the corresponding extent. They are also intended to enable you to browse our website in an optimised way. We also collect this data only in anonymised form. You can set your internet browser so that our cookies cannot be stored on your device or so that cookies already stored are deleted. Under privacy policy, see link below, you will find a list of the different types of cookies used on our website, as well as a brief explanation of their respective purpose.
Privacy policy for the use of Hotjar
To improve the user experience on our websites, we use the software Hotjar (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Hotjar allows us to measure and evaluate user behaviour, such as mouse movements, clicks, scroll height etc., on our websites. For this purpose, Hotjar places cookies on users' devices and may store user data such as browser information, operating system, time spent on the page etc. in anonymised form. You can prevent this data processing by Hotjar by deactivating the use of cookies in your web browser settings and deleting cookies that are already active. You can find out more about data processing by Hotjar here.
Use of Google Analytics for web analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google Analytics uses so-called cookies, text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. If IP anonymisation is activated on this website, however, your IP address will first be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services to the website operator relating to website use and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website, including your IP address, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
Privacy policy for the use of Google Maps
This website uses Google Maps to display map information. When using Google Maps, Google also processes and uses data about the use of the Maps functions by visitors to the website. Further information about data processing by Google can be found in Google's privacy policy at https://www.google.at/intl/de/policies/privacy/. There, you can also change your settings in the privacy centre so that you can manage and protect your data.
Use of Facebook plugins
Our website uses so-called social plugins, or plugins, of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, Facebook. The plugins are marked with a Facebook logo or the addition “Facebook social plugin”. You can find an overview of Facebook plugins and their appearance here: http://developers.facebook.com/plugins
When you access a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transmitted directly by Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information, including your IP address, is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the “Like” button or posting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook's privacy policy: http://www.facebook.com/policy.php
If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent Facebook plugins from loading with add-ons for your browser, for example with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/) or the script blocker “NoScript” (http://noscript.net/).
Use of Instagram social plugins
Use of Instagram social plugins. Our website uses so-called social plugins, or plugins, from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA, Instagram. The plugins are marked with an Instagram logo, for example in the form of an Instagram camera. You can find an overview of Instagram plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
Right to information and contact options
You have the right to free information about the personal data stored by us, as well as, where applicable, the right to correction, blocking or deletion of this data. If you have any questions about the collection, processing or use of your personal data, about information, correction, blocking or deletion of data, as well as revocation of any consent given or objection to a specific use of data, please contact:
Invalidity of individual provisions
If one or more clauses of these terms of use are wholly or partially legally invalid or unenforceable, the remaining clauses shall remain in force and valid.